Help
1) What kind of files do you accept?
Is it vector art? Send us your .PDF, .AI, and .EPS files. Is it an image? Make sure it's 300dpi at fulll size and then send us your .JPG and .PNG files. Remember: create your art in CMYK color mode and convert your fonts to outlines.
2) Are Your Stickers Weather Proof?
We only use high-quality vinyl on all of our stickers, unless otherwise indicated. Stickers Depot products are finished with a protective Laminate. Transfer Stickers are manufactured to be outdoor-rated when applied to a clean surface in mild temperatures. Screen Print Stickers utilize UV inks and require no laminate, but the option is available. Our stickers have been battle-tested daily on snowboards, surfboards, water bottles, cars, and more.
3) How Long Is Production Time?
Online Orders of Die Cut Stickers, Kiss Cut Stickers, Clear Stickers, and Sticker Sheets ship in 5 business days following Proof approval. Quantities over 1,500 or sizes exceeding 12 square inches may take up to 7 days to ship. All other projects average 7-10 business days, depending on scope and materials involved. Please reach out to your Sticker Advisor for details on production time, ship dates, and tracking info. Your project does not start the production process until your Proof is approved. Rush Orders and Expedited Shipping are available. Additional fees apply. Please plan accordingly if you have an event or crucial deadline and communicate it to us right away so we can assist.
4) Can I Get A Refund or Return My Stickers?
The standard rule when it comes to custom made items is that all sales are final. However, our guarantee is to do everything possible to deliver the best quality sticker for the most competitive price. If you have a complaint regarding your custom stickers, please contact us within 2 business days of receiving your order so we can find the appropriate resolution.
5) Reseller or Non-Profit Discounts
If you have a valid Reseller's Permit or 501c3 Tax ID, connect with our Account Rep team for the appropriate Sales Tax adjustment. State Sales Tax cannot be removed from Online Orders after being submitted, so please contact us prior to placing your order.